Effective Date: 02 August 2025  •  Last Updated: 02 August 2025

Find Care Compare (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in a transparent and lawful manner. This policy explains how we collect, use, disclose, and safeguard your personal data when you use our website and services, in accordance with UK GDPR and applicable privacy laws.

1. Who We Are

We act as the Data Controller for personal information collected through our website.

2. What Personal Data We Collect

• Contact information (e.g., name, email, phone when you contact us or sign up)
• Usage data (IP address, browser type, pages visited, time on page)
• Cookie/preferences data (see our Cookie Policy)
• Any information you voluntarily provide in forms or enquiries

3. How We Use Your Data

• Operate and improve our website and services
• Respond to enquiries and provide support
• Analyse site usage and performance (with consent where required)
• Comply with legal obligations

4. Legal Bases

• Consent (e.g., non-essential cookies, marketing)
• Legitimate interests (e.g., improving services, security)
• Legal obligations

5. Sharing & Transfers

We don’t sell or rent personal data. We may use trusted providers (hosting, analytics, email). If data is processed outside the UK, we use safeguards such as IDTAs, SCCs, or adequacy decisions.

6. Retention

We keep data only as long as necessary for the purposes collected and to meet legal requirements.

7. Your Rights

• Access, rectification, erasure, restriction, objection
• Data portability
• Withdraw consent at any time (where processing is based on consent)
• Complain to the ICO

8. Security

We use appropriate technical and organisational measures to protect your data.

9. Third-Party Links

External sites have their own privacy policies.

10. Updates

We may update this policy and will post changes with a new date.

11. Contact

Email: hello@findcarecompare.com