Find Care Compare

    Terms of Service

    Effective Date: 22 February 2026 • Last Reviewed: 22 February 2026

    1. Introduction

    These Terms of Service ("Terms") govern your use of the Find Care Compare website and services (the "Platform").

    By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.

    2. About Us

    Find Care Compare ("we", "us", "our") is a UK-based organisation that helps users discover, compare, and connect with healthcare providers.

    We are not a healthcare provider and do not provide medical advice, diagnosis, or treatment.

    3. Nature of the Platform

    Find Care Compare is an online marketplace that:

    • Allows users to search for healthcare providers
    • Provides information about services
    • Enables users to connect with providers
    • May facilitate appointment bookings

    We do not:

    • Provide medical services
    • Guarantee the suitability of any provider
    • Endorse specific treatments
    • Control clinical decisions made by providers

    All healthcare services are provided directly by independent providers.

    4. No Medical Advice

    Information on this Platform is for general informational purposes only.

    It does not constitute medical advice, diagnosis, or treatment.

    You should always seek advice from a qualified healthcare professional regarding any medical condition.

    If you are experiencing a medical emergency, call 999 or seek immediate emergency assistance.

    5. User Accounts

    To access certain features, you may be required to create an account.

    You agree to:

    • Provide accurate and complete information
    • Keep your login credentials secure
    • Notify us immediately of unauthorised use

    We reserve the right to suspend or terminate accounts where misuse occurs.

    6. Provider Listings

    Healthcare providers listed on the Platform are independent third parties.

    While we aim to maintain accurate and up-to-date information, we do not guarantee:

    • The accuracy of provider information
    • Availability of services
    • Quality of care provided
    • Clinical outcomes

    Users are responsible for conducting their own due diligence before engaging a provider.

    7. Bookings and Payments

    Where appointment booking functionality is available, bookings are made directly between you and the provider.

    Find Care Compare is not a party to the clinical agreement between you and the provider.

    Any disputes regarding treatment, cancellations, refunds, or service delivery must be addressed directly with the provider.

    8. Acceptable Use

    You agree not to:

    • Use the Platform for unlawful purposes
    • Attempt to interfere with site functionality
    • Submit false or misleading information
    • Engage in abusive or harmful conduct

    We reserve the right to restrict access where misuse is identified.

    9. Intellectual Property

    All content on the Platform, including text, design, logos, branding, and software, is owned by or licensed to Find Care Compare.

    You may not copy, reproduce, distribute, or exploit content without written permission.

    10. Limitation of Liability

    To the fullest extent permitted by law:

    • We are not liable for clinical outcomes or decisions made by providers.
    • We are not responsible for indirect or consequential losses arising from use of the Platform.
    • Our liability for any direct claim relating to the Platform shall be limited to the extent permitted under applicable UK law.

    Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under law.

    11. Third-Party Links

    The Platform may contain links to third-party websites.

    We are not responsible for the content, security, or privacy practices of external websites.

    12. Changes to the Platform

    We may update, modify, or discontinue parts of the Platform at any time without notice.

    We are not liable for temporary unavailability due to maintenance or technical issues.

    13. Termination

    We may suspend or terminate access to the Platform if these Terms are breached.

    Users may stop using the Platform at any time.

    14. Governing Law

    These Terms are governed by the laws of England and Wales.

    Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

    15. Contact

    Find Care Compare
    Email: hello@findcarecompare.com
    Website: https://findcarecompare.com